Plan “A:” You can do something you might dislike (deal with angry customers) and get paid.
Plan “B:” You can do something you enjoy (watch movies) without getting paid at all.
You can do “A” as long as you can put up with your circumstances and you need the money.
You can do “B” as long as you can go without a paycheck.
You probably can’t do A or B indefinitely. So you might opt for Plan “C,” falling into a life working a job you don’t like and augmenting it by zoning out in front of your flat screen during the off hours. You can get away with this for years. People understand.
Or you can make a new plan, Plan “Z,” and put on paper how long you intend to stay at your job, your options for moving within the organization or moving on, deciding where opportunities are and how you can leverage your skills, experience and interests to take advantage of them. But that takes some work, and you could fail. And the TV has 900 channels.